zbz6 Privacy Policy — Your Data, Your Rights

1Information We Collect

zbz6 collects personal data from you in the following ways: (a) directly, when you provide it during registration, account verification, deposits, withdrawals, or communications with our support team; (b) automatically, when you use the Platform (e.g., device identifiers, IP address, browser type, session data, gameplay activity); and (c) from third parties, where permitted, such as payment processors who confirm the status of a transaction.

The specific categories of personal data we may collect include: full name, date of birth, residential address, email address, phone number, government-issued identification document details (for KYC), payment method details (bKash account number, Nagad account number, Rocket account number, bank account details where applicable), device and browser information, IP address and approximate geolocation, login timestamps, betting and transaction history, and correspondence records when you contact zbz6 support.

2How We Use Your Information

zbz6 uses the personal data we collect for the following purposes. Each purpose is grounded in a legitimate basis for processing — either your consent (given at registration), the performance of our contract with you, compliance with legal obligations, or our legitimate interests in operating a safe and reliable gaming platform:

• Account creation and management: verifying your identity, creating and maintaining your account, processing your deposits and withdrawals, and delivering the platform services you have requested.
• KYC and fraud prevention: meeting our obligations under applicable anti-money-laundering principles, age verification requirements, and fraud prevention procedures.
• Customer support: responding to your queries, resolving disputes, and providing technical assistance related to your account or transactions.
• Responsible gaming: monitoring account activity to identify potential problem gambling behaviours, enforcing self-exclusion requests, and complying with our responsible gaming commitments.
• Platform improvement: analysing aggregated and anonymised usage data to improve the platform's performance, game selection, and user experience.
• Marketing communications: where you have opted in, sending you information about zbz6 promotions, bonuses, and offers relevant to Bangladesh players. You may opt out of marketing communications at any time by contacting support.

3Legal Basis for Processing

zbz6 processes personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing that is required to deliver the services you signed up for, including account management, payment processing, and access to games.
• Legal obligation: processing required to comply with applicable anti-money-laundering rules, age verification requirements, and law enforcement requests.
• Legitimate interests: processing that supports the safe, fair, and fraud-free operation of zbz6, including security monitoring, fraud detection, and platform analytics, where these interests are not overridden by your privacy rights.
• Consent: where zbz6 sends you optional marketing communications, this is based on your consent given at registration or subsequently. You may withdraw consent at any time.
• Vital interests: in exceptional circumstances, zbz6 may process data to protect the vital interests of a player — for example, to respond to a safeguarding concern reported by a third party.

4Data Sharing and Third Parties

zbz6 does not sell, rent, or trade your personal data. We share personal data only where necessary with the following categories of third parties, and only to the extent required for the purpose stated: (a) Payment service providers (bKash, Nagad, Rocket, Upay, and banking partners) — to process deposits and withdrawals. These providers are subject to their own privacy policies and security standards. (b) Identity verification providers — to perform KYC checks and age verification as required. (c) Game software providers (such as Evolution Gaming, Pragmatic Play, Spribe) — limited technical data may be shared to enable game delivery; these providers do not receive your payment details or full identity documents. (d) IT and security service providers — who assist zbz6 in operating and securing the platform infrastructure.

zbz6 may also disclose personal data where required by applicable law, court order, or a request from a competent regulatory or law enforcement authority. In such cases, zbz6 will disclose only the minimum data necessary to comply with the legal obligation, and where legally permitted, will notify you of the disclosure.

5Cookies and Tracking Technologies

zbz6 uses cookies and similar technologies on zbz6.pro to ensure the platform functions correctly and to improve your experience. zbz6 uses only essential and functional cookies — we do not use third-party advertising cookies, cross-site tracking pixels, or behavioural retargeting technologies. The types of cookies zbz6 uses include:

• Session cookies: temporary cookies that expire when you close your browser, used to maintain your logged-in state and preserve your game session data.
• Persistent functional cookies: longer-lived cookies that remember your language preference, display settings, and other platform customisations across sessions.
• Security cookies: used to detect and prevent fraudulent logins, CSRF attacks, and session hijacking attempts.
• Analytics cookies: anonymised first-party cookies that help zbz6 understand aggregate usage patterns (e.g., which pages are most visited, average session duration). These cookies do not identify individual users.

6Data Security

zbz6 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Measures in place include: 256-bit SSL/TLS encryption on all data transmissions between your device and zbz6.pro; encrypted storage of sensitive account data and KYC documents on secure servers; access controls that restrict internal access to personal data on a need-to-know basis; regular security assessments and vulnerability monitoring; and secure payment processing through certified local gateway partners.

While zbz6 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. If zbz6 becomes aware of a data security incident that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay using the contact details on your account.

7Your Rights Over Your Personal Data

As a zbz6 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact zbz6 support in writing at [email protected]. zbz6 will respond to all verifiable rights requests within 30 days. We may need to verify your identity before fulfilling a request to ensure we are disclosing or modifying the correct person's data.

• Right of access: you have the right to request a copy of the personal data zbz6 holds about you, together with information about how it is being processed.
• Right to rectification: if personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: in certain circumstances you may request the deletion of personal data zbz6 holds about you. This right is not absolute — zbz6 may need to retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements.
• Right to restriction of processing: you may request that zbz6 restricts the processing of your personal data while a correction request or objection is being considered.
• Right to object: where zbz6 processes your data on the basis of legitimate interests, you have the right to object to that processing. zbz6 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

8Data Retention

zbz6 retains personal data for as long as your account is active and for a period after account closure as required to meet legal, regulatory, audit, and dispute-resolution obligations. As a general guide: account registration and KYC data is retained for a minimum of 5 years following account closure; transaction records (deposits, withdrawals, bets) are retained for a minimum of 5 years; correspondence records are retained for 3 years from the date of the last communication. These periods may be extended where zbz6 is under a legal obligation to preserve data for longer, or where data is required in connection with ongoing legal proceedings.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, zbz6 will securely delete or anonymise it. Anonymised data — where all identifying information has been removed and re-identification is not reasonably possible — may be retained indefinitely for statistical and platform-improvement purposes.

9Children and Minors

zbz6 is strictly intended for adults aged 21 and above. zbz6 does not knowingly collect or process personal data from individuals under 21 years of age. If zbz6 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed. If you believe a minor has registered with zbz6, please contact us immediately at [email protected].

Parents and guardians who believe their child may have used zbz6 are urged to contact our support team immediately. zbz6 will investigate all such reports promptly, close any confirmed underage account, and take appropriate steps to prevent further access from that device or payment source.

10Changes to This Privacy Policy

zbz6 reserves the right to update this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date shown above. zbz6 recommends that you review this Policy periodically to stay informed about how your data is being handled. For material changes that substantially affect your privacy rights, zbz6 will make reasonable efforts to provide advance notice via the email address registered to your account.

• If the change relates to how zbz6 uses data for marketing purposes, zbz6 will seek fresh consent from you before applying the new marketing use to your data.
• Continued use of zbz6 after a revised Privacy Policy has been posted constitutes your acceptance of the updated terms, except where the law requires explicit re-consent.
• If you do not agree with a revised Privacy Policy, you should stop using zbz6 and contact support to request account closure. Any remaining balance will be returned to your verified payment method following standard KYC checks.

11International Data Transfers

Some of zbz6's service providers — including game software suppliers and IT infrastructure partners — may process personal data on servers located outside Bangladesh. Where personal data is transferred internationally, zbz6 takes steps to ensure an adequate level of protection is in place, including contractual safeguards with the receiving party that require it to protect your data to a standard at least equivalent to the protections described in this Policy.

zbz6 does not transfer personal data to jurisdictions that offer no meaningful data protection framework, and does not share personal data with governments or third-party institutions outside of legally required disclosure scenarios described in Section 4 of this Policy.

12Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way zbz6 handles your personal data, please contact the zbz6 support team in writing. We aim to acknowledge all privacy-related enquiries within 2 business days and to resolve them fully within 30 days. If you are not satisfied with zbz6's response, you may pursue the matter through applicable consumer protection mechanisms available in your jurisdiction.

zbz6 does not maintain a separate Data Protection Officer role, but all privacy-related correspondence is treated as high priority and escalated to senior management where a concern cannot be resolved at the first point of contact.